Active X error when trying to print

I'm trying to use client side printing in SQL 2005 RS. When I click the print icon the browser seems to be loading something and then halts. I see an error on page icon in the lower left part of teh screen when I click the print button again. I tried it on another machine and i got the error saying that the active x control did not have the method that it was being called with.
Anyone have a fix for this or an idea what's going on?
Is there a version of IE that I need to have?
How can I clear out the control and d/l it again
Thanks for any replies,
Bill
seems like the ie version might be old make sure that you have i.e 6.0 with latest service packs.

plus you may want to research the issue with the active x controls as client side printing tries to download once the active x control to the users machine.